Pre-Mediation Preparation for Mediators
Begin mediation with greater clarity. This AI-assisted preparation helps parties organise their thinking before the first session, so you can focus on mediation rather than intake.
Each case includes a structured pre-mediation report for the mediator, supporting focused and informed session preparation. Preparation is completed through a guided conversation or by uploading a statement of claims.
AI-assisted. Mediator-controlled.
Professional Preparation, Built-In
The preparation flow applies established mediation techniques in a structured, neutral, and repeatable way.
10 Mediation Techniques Applied
- Reflective listening
Acknowledges emotion and meaning - Issue clarification
Organizes topics and concerns - Perspective-taking
Articulates the other side's view - Reframing
Shifts from positions to interests - Dual narratives
Surfaces both stories neutrally
- Reality testing
Explores likely alternatives - Option generation
Expands possible outcomes - De-escalation
Reduces intensity over time - Power awareness
Flags participation risks - Summarizing and checking
Confirms shared understanding
Perspective Alignment
The system asks the party to articulate their opponent's position. This reduces surprise, builds empathy, and reveals where validity is already acknowledged - before the first session.
Automated Reality Testing
When a party proposes an unrealistic solution, the system gently probes its implications:
- How long might the legal process take?
- What costs might be involved?
- What happens if the outcome is unfavorable?
The first session often carries too much weight
In many mediations, the first session is spent establishing basic understanding. Accounts are incomplete, emotions remain close to the surface, and key issues emerge gradually and unevenly.
This places the mediator in a reactive role at the outset, balancing intake, emotional regulation, and process management before meaningful mediation can begin.
- Long opening segments spent on background
- Disordered or competing timelines
- Early escalation before mediation really begins
Pre-mediation preparation allows parties to begin this work in advance. They are guided to explain what happened, identify what matters to them, and reflect on the issues from more than one perspective.
As a result, parties arrive calmer, with their thinking more organised, and with greater readiness to engage constructively. You begin mediation with context rather than uncertainty.
Why Mediators Use Pre-Mediation Preparation
Pre-mediation preparation supports a more effective start to mediation. It helps shift initial clarification and emotional processing into a structured, private stage, while preserving the mediator's role and professional judgment.
Save Time
Reduce or replace 30-60 minutes of intake work per party.
Lower Emotional Intensity
Parties have space to reflect and organise their concerns before meeting together.
Stronger First Session
Begin mediation with shared context and clearer priorities.
How Pre-Mediation Preparation Works
Simple for parties. Useful for mediators.
Party Preparation
Each party explains what happened, what matters to them, and what they hope for.
Guided Preparation Conversation
AI-assisted prompts help organise the narrative and reduce emotional overload.
Mediator Preparation
You receive structured insight before the mediation session.
What the Mediator Receives
After parties complete preparation, the system generates a structured pre-mediation report to support your work.
Case Overview and Timeline
Neutral summary of the dispute and key events.
Claims and Gaps
What each side says, and what information is missing.
Interests and Emotions
Main interests and emotional pressure points.
Mediation-Ready Topics
What fits mediation and what may need verification.
Possible Resolution Paths
Potential directions without recommendations.
Mediator Questions
Suggested questions to guide the session.
The pre-mediation report is for the mediator only. Parties do not see the report. The report supports preparation and does not replace professional judgment.
Getting Started with Pre-Mediation Preparation
Launch your branded assistant in minutes - no technical setup needed.
1. Create an account
Access your secure mediator dashboard.
2. Try the flow
Run a full simulation and review the report.
3. Add branding
Logo, colors, and theme options.
4. Share or embed
Send a link or embed with an iframe.
Instant email alerts for new sessions. Sessions can be deleted anytime.
Common Conflict Types
Suitable for many disputes where understanding interests and expectations matters.
Workplace
Employee-manager issues, coworker tension, team friction.
Business
Partners, contracts, services, billing, communication breakdowns.
Housing
Neighbors, shared spaces, renovations, boundaries.
Community
Schools, organizations, municipalities, internal disputes.
Who Uses It
Mediators
Less intake work. More clarity. Better first sessions.
Mediation Centers
Consistent preparation across staff and cases.
Lawyers
Clients arrive more structured and realistic.
HR Teams
Clearer preparation before workplace intervention.
Supported Languages
English 🩶 中文 🩶 Español 🩶 العربية 🩶 Português 🩶 Русский 🩶 日本語 🩶 Deutsch 🩶 한국어 🩶 Français 🩶 Türkçe 🩶 Italiano 🩶 فارسی 🩶 Polski 🩶 Українська 🩶 Română 🩶 Nederlands 🩶 Čeština 🩶 Ελληνικά 🩶 Svenska 🩶 Magyar 🩶 Suomi 🩶 Dansk 🩶 Norsk 🩶 Српски 🩶 עברית 🩶 Български 🩶 Slovenčina 🩶 Slovenščina 🩶 Hrvatski 🩶 Lietuvių 🩶 Latviešu 🩶
The entire preparation flow works natively in all listed languages.
Pricing
Simple, predictable pricing for mediators and mediation centres. Use it as part of your intake infrastructure.
Month-to-month. Cancel anytime.
$19 / month
Solo Mediator
For individual practices running regular mediations.
Up to 100 preparation chats per month
- - Branded party experience (logo, colours, theme)
- - Guided pre-mediation preparation
- - Structured pre-mediation report for the mediator
- - Multi-language support
- - Shareable link or iframe embedding
- - Email notifications
- - Secure dashboard
- - Delete sessions anytime
- - Priority email support
Set up in minutes.
$99 / month
Mediation Centres
For teams standardising preparation across mediators and cases.
Up to 500 preparation chats per month
- - Branded party experience (logo, colours, theme)
- - Guided pre-mediation preparation
- - Structured pre-mediation report for the mediator
- - Multi-language support
- - Shareable link or iframe embedding
- - Email notifications
- - Secure dashboard
- - Delete sessions anytime
- - Priority email support
Designed for operational consistency.
Preparation chats are per party. A case may include one or more parties depending on how you share the links.
Frequently Asked Questions
What is the AI pre-mediation preparation flow?
It is a guided preparation conversation that helps a party describe the situation, identify key concerns, and clarify what they want from mediation. The output is organised for the mediator as a structured preparation report.
Does this interfere with the mediator's opening or narrative work?
No. Mediators use it only to reduce intake pressure. Some choose not to read the report until after opening statements, or not at all. The system does not assume any particular mediation style or usage.
Does this replace the mediator or the mediation process?
No. It does not mediate, negotiate, determine outcomes, or provide professional advice. It supports preparation so the mediator can begin with clearer context.
Does the system provide legal advice?
No. The preparation flow is not a substitute for legal advice. If a party requires legal advice, they should consult a qualified professional in their jurisdiction.
Do parties see the mediator report?
No. The pre-mediation report is generated for the mediator's internal preparation. Parties interact only with the preparation flow and do not have access to the report.
How is this different from an intake form?
Instead of fixed questions and raw responses, the party is guided through a structured conversation that helps organise the narrative and priorities. The mediator receives an organised report rather than unstructured notes.
What does the report contain?
A neutral case overview, a timeline of key events where possible, each party's stated claims and gaps, stated interests, potential points of emotional pressure, and suggested mediator questions. The report is intended to support preparation and does not replace professional judgment.
Is the system secure?
Cases are accessible only through the mediator's dashboard and the links the mediator provides. As with any online tool, you should avoid sharing links publicly and should follow your organisation's confidentiality and data-handling requirements.
Do parties need an account?
No. Parties access the preparation flow using a link. No registration or download is required for parties.
How long is data retained?
Data is automatically cleaned after 6 months.
Can I embed this on my website?
Yes. You can embed the preparation flow using an iframe or provide it as a secure link.
Does it support multiple languages?
Yes. The preparation flow works in all supported languages, including right-to-left languages where applicable.